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Refunds & Returns


Refunds 

Only the best. That’s what we guarantee you when it comes to our products and our service, that's why our return policy lasts for up to 30 days! You can return a product within 30 days after you have received your item and we will gladly offer you a refund or replacement.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again. 
Refunds are issued back to the original form of payment used for the purchase. Please note that it can take 3-5 business days for the payment to show up on your account after the refund has been processed. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Support@Atomlights.com

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.